privacy & terms and conditions

  • Privacy | Policy 1-alofood collects users' phone numbers to improve the user experience and encrypts them for user security. The phone number will be used for food ordering and delivery purposes, facilitating communication between the user and the store owner. Under no circumstances will it be used for any other purpose, shared with third parties, or compromised by Alwafud. Additionally, the user profile allows optional registration of first and last name. The user's address is utilized for product delivery, while the user's location is employed for precise destination determination. 2-alofood utilizes the Google Crash Reporting service to examine errors. The purpose of employing Crash Reporting is to identify which sections of the software encounter issues across different phone models. By leveraging Crash Reporting, we aim to improve the software and address any errors. 3-alofood does not retain any data from Crashlytics and does not store it on its own servers. ▪️ alofood built the alofood app as a Commercial app. This SERVICE is provided by alofood and is intended for use as is. ▪️ This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. ▪️ If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. ▪️ The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at alofood unless otherwise defined in this Privacy Policy.

  • Information Collection and Use ▪️ For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Order food and groceries online. The information that we request will be retained by us and used as described in this privacy policy. ▪️ We receive the user's phone number the moment we use this app, and also when users want to order food, we need the address to send the product to them, otherwise these two do not apply to us. Slowly And we will not use the ▪️ We give users the right to turn on their location once to view the list of service providers and then turn it off. This software is designed to show users of the nearest shops that it is useful for users, otherwise we do not need the user's location and will not use it at all. ▪️ The app does use third party services that may collect information used to identify you. ▪️ Link to privacy policy of third party service providers used by the app Google Play Services

  • Log Data We would like to inform you that whenever you use our Service, in the event of an error occurring in the app, we utilize Crashlytics, a third-party service provided by Firebase, to collect data and information from your device. This collected data, known as Log Data, may include details such as your device's Internet Protocol ("IP") address, device name, operating system version, the app's configuration at the time of the error, the timestamp of your Service usage, and other relevant statistics. Please note that Crashlytics helps us identify and analyze app crashes and errors, allowing us to improve the overall stability and performance of our Service. The data collected through Crashlytics is treated in accordance with our Privacy Policy and is solely used for diagnostic and debugging purposes. We value the privacy and security of our users, and we assure you that any Log Data collected through Crashlytics is handled in a confidential manner and is not shared with any third parties for purposes other than app troubleshooting and improvement. If you have any concerns or questions regarding the collection and usage of Log Data, please feel free to contact us using the provided contact information in our Privacy Policy.

  • Cookies ▪️ Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

  • Service Providers ▪️ We may employ third-party companies and individuals due to the following reasons:
    To facilitate our Service;
    To provide the Service on our behalf;
    To perform Service-related services; or
    To assist us in analyzing how our Service is used.
    ▪️ We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

  • Security ▪️We value your trust in providing us with your personal information, so we strive to use commercially acceptable means to protect it. But remember that no method of transmission over the Internet or method of electronic storage is 100% safe and reliable, however, we strive to protect your information and maintain the full security of the software.

  • Links to Other Sites ▪️ This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • Children’s Privacy ▪️ These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

  • Changes to This Privacy Policy ▪️ We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2021-09-28

  • Contact Us ▪️ If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at alofoodir@gmail.com ▪️ In order to contact us, our support team, sales department, customer complaint department and any other inquiries, don’t hesitate to call with the following numbers 02156382528 . Feel free to chat online too.

  • Terms & Conditions ▪️ By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to alofood. ▪️ alofood is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for ▪️ The alofood app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the alofood app won’t work properly or at all. ▪️ The app does use third party services that declare their own Terms and Conditions. ▪️ Link to Terms and Conditions of third party service providers used by the app Google Play Services ▪️ You should be aware that there are certain things that alofood will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but alofood cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. ▪️ If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app. ▪️ Along the same lines, alofood cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, alofood cannot accept responsibility. ▪️ With respect to alofood’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. alofood accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. ▪️ At some point, we may wish to update the app. The app is currently available on Android – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. alofood does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

  • Changes to This Terms and Conditions ▪️ We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These terms and conditions are effective as of 2021-09-28

  • Contact Us ▪️ If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at alofoodir@gmail.com In order to contact us, our support team, sales department, customer complaint department and any other inquiries, don’t hesitate to call with the following numbers 02156382528 . Feel free to chat online too.

ما در چه شهر هایی هستیم
  • بوکان

    Boukan

  • قروه(به زودی)

    Qorveh

  • سنندج

    Kordestan

  • مهاباد

    Mahabad

  • سقز

    Saqwz

  • تهران گلستان

    Tehran Golestan

  • اهواز (به زودی)

    Ahvaz